Private AI.
Governed.
In production.
Packet Labs is the applied artificial intelligence and GRC company of the Packet Holdings group. We deploy AI locally and privately, process documents and speech at enterprise volume, and assure the systems we and our clients run against international standards.
The Group’s research and engineering company
Packet Labs holds the Group’s AI platforms and its governance, assurance and training practices. Cloud infrastructure, industrial systems and content management are delivered by sister companies within Packet Holdings.
Enterprise AI in regulated sectors depends on two things: the engineering to run models where the data is, and a control environment that can be evidenced to an auditor. Packet Labs provides both. Our platforms route, extract and transcribe on infrastructure under Malaysian jurisdiction; our assurance practice governs those systems and our clients’ own against ISO/IEC 27001 and the applicable regulatory framework.
Bringing engineering and assurance into one company lets us remain accountable across the lifecycle of a deployment, from architecture and model selection through to the audit evidence produced by the system in production.
Two platforms, three practices
Products are licensed and operated; services are contracted individually or as a combined programme.
PacketX Gateway
Enterprise AI API proxying, model fallback routing and token optimisation — one governed gateway in front of commercial and locally hosted models.
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Document Intelligence & OmniScribe
Automated document extraction, OCR and a speech-to-text pipeline for intelligent document processing at production volume.
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Packet Secure
ISO/IEC 27001 audit readiness, information security audit, penetration testing, security operations and governance frameworks, delivered by certified practitioners.
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Packet Academy
AI, IT, cyber security and certification training for employers, institutions and individual professionals.
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Private AI Deployment
Local and private large-language-model deployment on client premises or Group infrastructure under Malaysian jurisdiction.
Read moreDelivered in production
The team behind Packet Labs has delivered for national banks, hospital groups, government agencies, logistics operators and multinational corporations — document conversion at national scale, ISO 27001-compliant facilities and hospital systems integration.
AI on infrastructure you can point to
Models, documents and transcripts stay on client premises or on Packet Holdings infrastructure in Malaysia, operated by the Group’s cloud company.
Local deployment
Open-weight and fine-tuned models served on client hardware or Group compute, with no data leaving the agreed jurisdiction.
Governed to standard
A formal control environment aligned to ISO/IEC 27001, with certification status published rather than asserted.
Controlled access to commercial models
Where a commercial model is required, PacketX routes, redacts and meters the call so usage is governed and auditable.
Governance and accreditation
Packet Labs maintains a formal governance and control environment, and publishes the current status of every certification and licence it holds or is pursuing.
Clients in regulated industries, government and multinational procurement require evidence rather than assurances. Our accreditation register lists each certification and licence with its current status, and supporting documentation is provided on request.
The company maintains professional independence in its assurance work and operates licensed services in accordance with the applicable Malaysian regulatory framework.
Speak to Packet Labs
Platform licensing, private AI deployment, assurance engagements, training programmes and research collaboration.